This shop never ceases to amaze me. I bring my Vespa here for repair and service, because frankly
They're one of the few, if not only ones, that have the knowledge to treat these Italian machines with the respect and care that they deserve. Every time that I come here, I'm treated exceptionally well, as if I'm driving a $300k Porsche. These guys here know how to treat a customer. They always explain what procedure is needed, how much it will cost, and the work is always, and I mean always, top notch. The shop is very professional and it shows. They offer first class treatment for us, the scooter rider. I cannot recommend this shop more! As long as I'm a Vespa rider, they will have my business and my respects. A great shop with even better people. Why can't all other businesses be the same way?
Let me start by saying that this shop is the most professional shop that I have encountered with the best customer service I have ever seen! No exaggeration.
This shop services all European cars such as Porsche and Mercedes, but they also serve as the service center for Vespa Houston. I took my 2015 Vespa GTS Super here for it's first service at 600 miles and was greeted by a friendly individual by the name of Phil. Phil was very knowledgable regarding all things Vespa and even drives a scooter himself. I felt confident with the mechanics at this shop for if the can work on a $100,000 Porsche, they can certainly take care of my beloved Vespa.
I proceeded to drop the Vespa and picked her up a week later. Phil took his time to explain what he did to the bike, and at no time did I ever feel rushed or any less valuable than his Porsche or Mercedes Benz owners. The guy makes all of his customers feel like a million bucks!
In a nutshell, I would say with absolute certainty that I will not go anywhere else for service on my Vespa. The cost of service is much more reasonable than the other Vespa shop in town. The customer service is something not seen often these days. Phil is a excellent guy and one who is a Vespa guru. Trust me when I say you need to come here! This shop is the best!